Terms & Conditions

Astroscience website is an internet-based platform that exists on the World Wide Web, online applications and other forms of electronic medium. Throughout the site, the term- we, us and us refer to Astroscience. Astroscience offers both free and paid services. Website visitors can access free services without becoming members of our organization. However, to access the specific paid astrology service and guidance and astrological solutions.

 

We offer a variety of Astrological services and products including, astrological consultation, remedies for balancing planets and products like- Garah Ratna (gemstone), Astrology books, soap and dhoops and exclusive Yantras for harmonizing planets (Garah). By accessing or using the website, you kindly acknowledge and agree to follow these Terms and Conditions.

 

Please read the following terms and conditions carefully before using Astroscience.com. By using our website and our services, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not use this website.

 

Use of Content

 

All of the content on Astroscience, including but not limited to text, graphics, logos, images, videos, and software, is the property of Astroscience or its content suppliers and is protected by international copyright laws.

 

Use of Website

 

You agree to use Astroscience only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You also agree not to use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website.

 

Account and Registration

 

In order to use certain features of Astroscience, you may be required to register and create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

 

Privacy Policy

 

Your use of Astroscience is subject to our Privacy Policy, which is available on our website. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

 

Product Availability

 

Astroscience.com makes every effort to ensure that the products and services offered on the website are available at all times. However, we do not guarantee the availability of any product or service.

 

Disclaimer of Warranties

 

Astroscience provides its services “as-it-is” and without any warranty or condition, express, implied or statutory. We make no representations or warranties of any kind, either expressed or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

 

Limitation of Liability

 

In no event shall Astroscience or any of its affiliates, officers, directors, employees, agents, or licensors be liable to you or any other person for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the website or the services provided.

 

Indemnification

 

You agree to indemnify and hold harmless Astroscience.com and its affiliates, officers, directors, employees, agents, and licensors from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the website or your breach of these terms and conditions.

 

Modification of Terms and Conditions

 

Astroscience reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.


Complaints Eligibility

 

Complaints can be raised only within 14 days from the date of purchase. Only consumers or clients who have consulted the organization can raise or submit a complaint regarding the purchase they have made from Astroscience.

 

Closing and opening complaints TAT

 

Complaints will be acknowledged, and our team strives hard to resolve the complaint of the customer within [10] business days. If third-party parties (e.g., suppliers, delivery agents) are involved in the complaint, then the process may take longer as stipulated above. We will keep updated the complainant or customers throughout the process.

 

A complaint shall be marked as "Closed" when:

 

●  The issue is solved or resolved when the complainant is satisfied

 

●  Complaints will be marked as "DONE" or "Resolved," in case the customer or buyer is not available for follow-ups after raising the complaint post 18 days and when they do not receive follow-up calls for the five times

 

Privacy and Data Protection

 

●  Their Complaint data, the complainant chats or talks and all their personal information provided in the complaint process is handled under our Privacy Policy and is kept confidential

 

●  Complaints will be processed confidentially, and only relevant parties within the organization will have access to the details

 

If you have any questions or concerns about these terms and conditions, please contact us at info@astroscience.in.